For more information about our services or to schedule an appointment

Using Your Insurance

Our providers at LifeSolutions Counseling are in-network with a number of insurance plans, but this varies from provider to provider. Before utilizing your insurance benefits, it is important to verify whether or not the specific provider you’re meeting with is covered under your insurance plan. Our team of highly qualified support staff help facilitate this process by obtaining information regarding your insurance before scheduling an initial appointment with any of our providers. We will submit your claims to your primary insurance company, HMO, responsible party, or third party payer as a part of this process for clients
choosing to utilize their insurance benefits.

We do our best to verify your benefits but we strongly encourage each client to familiarize themselves with their mental health benefits. We request that clients pay any co-pay, co-insurance and/or balance due by check or credit card. We request that clients pay any co-pay, co-insurance and/or balance due by check or credit card at the time of service.

For Clients Paying Out of Pocket

LifeSolutions Counseling Associates realizes that not everyone chooses to utilize their insurance benefits or may not have insurance benefits. We have options for clients to receive services by paying out of pocket. Please ask the front desk about these options when scheduling your first appointment.

Missed Appointments or Late Cancellations

We understand that situations arise in which clients must cancel their appointments. Our goal is to provide quality care in a timely manner and in order to do so, we implement a session cancellation policy. This policy enables us to better utilize available appointments for our clients in need of mental health services.

To ensure that each client is given the proper amount of time allotted for a therapy session and to provide the highest quality care, it is very important for each scheduled client to arrive to their appointment on time, attend appointments consistently, and provide at least 24 hours notice if needing to cancel an appointment with either the provider or the receptionist. Late cancellations or No-show appointments will be charged $75.00 for each occurrence.